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Help us redefine patient safety

December 22, 2021

Help us redefine patient safety

How we define patient safetyand harmhasrealconsequences forpatients,their essentialcarepartners and people working in healthcare.Thedefinition hasevolved over time andcontinues to change in response to the world around us.Through theRedefiningPatientSafetyproject,ձ(ձ)is working to redefinepatientsafetyand harmbyinvitingthoughts, opinions andinsightsfrom a wide variety of people.It’s part of acreativestrategy that willhelp toimprovepatient safetyoutcomeswiththeinvolvement ofpeople like you.

The history of patient safety

Patient safety didn’t always have our attention the way it does today. , when harm occurred it was thought of as an inevitable consequence of healthcare, and discussions about patient safety were scarce for both patients and providers. However, emergingresearchand innovations in practice,combined with increased publicawarenessandastrong commitment from care providers and leaders,haveplayed a pivotal role inbringing patient safety to the forefront.

Assafety science evolved, thedefinition of patient safetyand incidentschanged with it.The initialfocus was onsafetyincidents that caused physical harm. Thenin 2009, theWorld Health Organizationexpanded the definition ofa“patient safety incident”to includenotjust harmful incidents but alsonear-misses(orpatient safety incidents that did not reach the patient and thereforedid notresultin harm).The Canadian Patient Safety Institute– which recently amalgamated with the Canadian Foundation for Healthcare Improvement to form ձ–adopted thisdefinition in Canada andincorporateditintoall ofour work. Thisresultedinbetterpatientsafety programs, policies and practices (e.g.disclosure, incident analysis,andlearning from reporting).

Although this expanded definition helpedbroadenour thinking,we now need a new definition thatreflects howsociety,safetyscience and practicehaveevolved,includingthe factthatcultural safety or racism areformsof patient harm.Thepandemichasshownhow the most vulnerable and marginalized are exposed to preventable safety incidents; it’s also underscoredthe need tobettercare for the people in the workforce because their physical and psychological safety is essential for patient safety.

“We know that the way a patient and family definepatientsafety is different from providers or insurers,” says Ioana Popescu, Director, Safety StrategiesandProgramsat ձ.“I really like the quote ‘words create worlds’ because it reflects what I have seen happening inpatientsafety over the last decade. The words we use to describe patient safety will create the world in which patients and providers experience care.”

Why redefining patient safety matters

Redefiningpatient safetywill make iteasier to identify, evaluate and ultimatelycreatepatientsafety,not justprevent harm. Each time we’ve defined patient safety – naming it in the 1990s or expanding it in 2009 – it’s helped usbroadenourperspective, leading tobettersafetyprograms, policies and practices.It’s nowtime to givemore people a voice in redefining patient safety.

“We’re going from labelling when and how harm is done,to asystem of checks and balances,tofinallyopening upour viewtoall the ways a person can be affected by safety.A lot of voices aren’t getting representation and as they’re brought forward,we need to include them to create a modern standard of patient safety,”saysJames Rebello,Program Intern, Safety Strategies & Programsat ձ.

Anew definition of patient safety needsto include the voices of those with lived experiencein the healthcare systemandthose whohave beensystemicallyandstructurally excluded.We need to make room forconcepts like cultural safety, financial safety andother ways people experiencepatientsafety and harm.

Redefiningpatientsafetyin this contextis a crucial step incharting a path to a futurewhere everyone has safe and high-quality healthcare.

Developinganewdefinitionin a new way

ձisdevelopinganew definition of patient safetydifferently–byinvitingmore people to contributetoa definitionthat servesmore people.With support fromUHNOpenLab,ձ is broadly engaging with different people, industries, regions and institutions to facilitate a thought exchange.

“It'sa totallydifferent approach. We, of course,did the review and research,but we’re alsoeliciting broader thoughts frompeople who are not the usual suspects,” notes Rachel Gilbert, Senior Program Lead, Programs & System Transformationat ձ.“This divergent exploration and creative opennessisgoing tohelp usredefinepatientsafety.”

Let’s redefinepatientsafetytogether

Anew definition of patient safety willinfluence programs, policies, procedures, standards and interactions at point-of-care.By incorporating different views and experiences like yours, we can make sure that a new definition reflects the lived experience of diverse people and populations.

The project’s virtual discussion space survey is open until Jan 15, 2021. This is your chance to shape the system by answering, what does patient safety mean to you?

Join todayand share with others!

Today, you could shape the definition. Tomorrow, you couldsee how it helps to shape patient safety in the system.